Ressan

Privacy Policy

User Agreement Introduction:

Ressan Store welcomes you and informs you that you will find below the terms and conditions governing your use of this store and all legal implications arising from your use of the store’s services via the internet through this electronic platform. Any person’s use of the store—whether as a consumer of a service or product or otherwise—constitutes their full acceptance and consent, with full legal capacity recognized under Sharia, regulatory, and legal systems, to all the provisions and terms of this agreement, and confirms your commitment to comply with its regulations. This agreement applies to all types of transactions between the consumer and the store. This agreement becomes effective and enforceable immediately upon your approval and commencement of registration on the store, pursuant to Article Ten of the Saudi Electronic Transactions Law.


Article One – Introduction and Definitions:

The above introduction is an integral part of this agreement. Below are the definitions and interpretations of key terms used in this agreement:

1.(The Store): Includes all forms of the store on the internet, whether an electronic application, a website, or a physical retail outlet.

2.(The Consumer): The person who engages in e-commerce to obtain products or services provided by the store through its electronic platform.

3.(The Agreement): Refers to the terms and conditions of this agreement that govern and regulate the relationship between the parties.


Article Two – Legal Capacity of the Consumer:

1.The consumer declares that they possess full legal capacity recognized under Sharia and law to deal with the store, or that they are at least eighteen years of age.

2.The consumer agrees that in the event of violating this article, they bear full responsibility for the consequences before third parties.


Article Three – Nature of the Store’s Obligation:

1.The store’s obligation toward consumers is to provide the (service or product).

2.The store may provide additional services such as after-sales services or related services, depending on the nature and type of the requested (service or product).


Article Four – Usage Regulations:

1.The consumer undertakes to use the store’s electronic platform in accordance with public morals and the laws in force in the Kingdom of Saudi Arabia.

2.The consumer undertakes, upon purchasing any service or product, not to use it in violation of public morals or applicable laws in the Kingdom of Saudi Arabia.


Article Five – Accounts and Registration Obligations:

Upon applying for membership in this store as a user, you are required to disclose specific information and choose a username and confidential password for accessing the store’s services. Accordingly, you agree to the following:

1.You are responsible for maintaining the confidentiality of your account information and password and agree to immediately notify the store of any unauthorized use or security breach.

2.The store shall not, under any circumstances, be liable for any direct or indirect moral or material loss resulting from the disclosure of the consumer’s name or login credentials.

3.You undertake to personally use your account or membership, bearing full responsibility for it. Any use by others is deemed authorization granted by you to use the store on your behalf and for your account.

4.You undertake to use the store with seriousness and integrity.

5.You undertake to provide true, accurate, current, complete, and lawful information as required during registration and to update your information as necessary.

6.Our store is committed to treating your personal information and contact details with complete confidentiality.

7.If it is found that you have provided false, inaccurate, outdated, incomplete, unlawful information, or information in violation of this agreement, the store reserves the right to suspend, freeze, or cancel your membership or account without prejudice to the store’s other rights.

8.In the event of non-compliance with any of the above, the store administration has the right to suspend or cancel your membership or deny you access to the store’s services.


Article Six – Electronic Communications and Official Contact Methods:

1.The parties agree that communication shall take place via the email registered on the platform.

2.The consumer agrees that all electronic agreements, notices, statements, and communications shall have the same legal effect as written documents.

3.The consumer agrees that the store administration may contact or notify them regarding matters related to this agreement through general messages sent to all consumers or to specific users.


Article Seven – Amendments to the User Agreement and Fees:

1.The invalidation of any article or clause of this agreement does not affect the validity of the remaining provisions, which shall remain in force until further notice.

2.This agreement, as amended from time to time, constitutes the mechanism of operation and understanding between the consumer and the store.

3.The store may impose fees on certain consumers depending on offers, products, services requested, or governmental fees or taxes.

4.The store reserves the right to add, increase, reduce, or discount any fees or charges under this agreement.


Article Eight – Payment and Settlement Services:

1.The store provides payment and settlement systems through its partners, whether fully online via available payment options or through other methods provided from time to time.

2.The store commits to pricing services and products according to prevailing market value.

3.The store commits to issuing invoices, receipts, and proof of payment for all transactions and providing the consumer with a purchase invoice.

4.The store commits to applying recognized accounting standards in its electronic store in accordance with this agreement.


Article Nine – Intellectual Property:

1.All intellectual property rights related to the store are fully owned by the store, whether prior to or after the establishment of this electronic platform.

2.The consumer respects the store’s intellectual property rights, including the store name, words, slogans, symbols, and all associated rights.


Article Ten – Store Liability:

1.The store commits to conducting its business through this electronic platform in accordance with applicable laws in the Kingdom of Saudi Arabia and the provisions of this agreement.

2.The store bears no responsibility for claims arising from errors or negligence, whether direct, indirect, incidental, or caused by the consumer or a third party such as shipping companies.

3.Ressan and its staff, owners, and representatives commit that the (product or service) shall be lawful, authorized, and used for legitimate purposes in accordance with Saudi laws and regulations.


Article Eleven – Restriction of Access or Membership:

The store may suspend or cancel a consumer’s membership or restrict access to platform services at any time, without notice and for any reason.


Article Twelve – Applicable Law:

This User Agreement is governed and drafted in accordance with the laws, regulations, and legislation in force in the Kingdom of Saudi Arabia and is fully subject to Saudi jurisdiction.


Article Thirteen – General Provisions:

If any provision or clause of this agreement becomes invalid, the remaining provisions shall remain effective until further notice.

This User Agreement, as amended from time to time, constitutes the agreement and framework governing the relationship between the store and the consumer. Both parties agree to consider the following:

1.The Arabic language is the authoritative language for interpreting or translating this agreement.

2.All prices displayed for products or services may change from time to time.

3.Promotional or marketing offers are temporary, and the store reserves the right to modify or discontinue them at any time.

4.The parties commit to conduct their dealings in accordance with Sharia principles and applicable laws.

5.This User Agreement may only be terminated by a decision issued by the store administration.